FAQs

Any other questions? Feel free to contact us any time!

How do we get started?

Just reach out to us via the contact form and we will set up a time to discuss the vision for your event.

How much does it cost?

The prices vary as our rentals are priced individually and in packages, giving you the opportunity to bundle or choose individual items. We also create custom packages based on your event needs. We can work within your budget to help create your vision without busting your wallet.

How much is delivery or pick up?

Cost for delivery or pickup is dependent on each order. Delivery cost will depend on the items rented along with the distance to the delivery location. We do have a minimum $300 order for deliveries. We will review delivery or pickup options with each client after rental selections are made.

How far will you deliver?

We don't mind traveling and will go pretty much anywhere! Send us an email/submit an inquiry to get the conversation going on your location and delivery needs.

How long can I keep my order?

We can discuss this as we build your order. We understand not everyone's needs and events are the same. We will work with you to make it affordable so you get the maximum use for your event without stress.

Do you require a deposit?

Yes, a 50% non-refundable retainer is required to reserve items on orders over $200 (excluding tax and delivery). The remaining balance is due 30 days before your event date. If your order is under $200 (excluding tax and delivery fees) or is within 30 days away, the full rental fee is due to reserve any items.

Do I have the ability to change my order after booking?

Of course, we know the vision for your event may change. As long as the pieces are available, you are welcome to change your order for items equal to or of greater value than your original order.

Do you place and style my order?

Of course, we happily place and style your order wherever/however you like on delivered items. Note: We only have what is on your order to work with, so if you’d like us to bring extra styling/decor supplies, let us know and we can discuss your needs and add those to your order in advance as necessary.

Do I get charged for damages?

While we understand that accidents do happen,  when you book, we require a credit card to be kept on file. For any spills, stains or damages that are able to be cleaned/repaired internally or professionally, we will bill for those services.  For any items that cannot be repaired, or items that are not returned, we charge based on how long the inventory item is out of stock, cost of fabric and reupholstery if needed, service fees and/or full replacement cost. We are happy to review the policy at time of booking.

What if I do not see what I am looking for?

If you’re looking for something we don’t have and it could work in our inventory… just let us know! Chances are we’ll find just what you're wanting, though we will need time to search. We're also a pretty handy crew, and there is potential to build what your heart desires! There is no additional charge for your custom search or build (other than the regular rental fee).

What fees do you charge in addition to the rental rate?

Delivery and Sales Tax. That’s it!